CALIFORNIA PRIVACY NOTICE

Last updated: 21 March 2023

Table of Contents

1. Introduction

2. Information We Collect

3. Use of Personal Information

4. Disclosing Personal Information

5. Selling and Sharing Personal Information

6. Data Retention

7. Your Rights

8. Contact Us

1. Introduction

This California Privacy Notice supplements the information contained in the Privacy Policy of VOLKA ENTERTAINMENT LIMITED (“VOLKA”, “we”, “us”, or “our”) and applies solely to individual residents of the State of California in the United States (“consumers” or “you”).

This Notice describes how we collect, use, and disclose personal information about you when you use our Service which comprises VOLKA’s game (the “Game”), website, and related services. We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”). 

All the terms in this Notice have the same meaning as defined in our Privacy Policy or as otherwise defined in the CCPA.

We may update this Notice from time to time, in which case we will notify you.

2. Information We Collect

For the purposes of this Notice, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer.

In the last 12 months, we have collected the following categories of personal information about consumers:

  • Identifiers: name, username, email address, Game ID, account password, IP address, device identifiers, online identifiers.
  • Personal information listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)): name, phone number (if provided).
  • Commercial information: in-game purchases.
  • Internet or other network activity information: date and time of activity on our Service, features used, in-game activities, content viewed or engaged with, pages viewed and the order of those pages, amount of time spent on a page, page interaction information (scrolling, clicks, and mouse-overs), referring/exit pages and URLs.
  • Geolocation data: IP address.
  • Inferences drawn from any of the above categories of personal information: information reflecting in-game behaviour and preferences.

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you. We collect personal information that you provide to us when you create an account or communicate with us.
  • Indirectly from you when you use our Service. We collect information by automated means, including through the use of cookies and similar technologies, about how you use and interact with our Service.
  • Third parties. We obtain information from third-party platforms if you choose to link them to our Service (Facebook, app stores). 

3. Use of Personal Information

We may use the personal information we collect for the following business purposes:

  • To create your game account and allow you to play our Game and use our Service.
  • To respond to your questions, comments, requests, complaints, and provide player support.
  • To send you email alerts, updates, and other notices concerning our Service.
  • For monitoring, troubleshooting, testing, system maintenance, technical support.
  • For product development/improvement.
  • To personalise and enhance player experience.
  • To improve our Service.
  • To deliver and target advertising.
  • To prevent fraud and other illegal activities, protect our property, take action against fraudulent or misbehaving players, and enforce our Terms of Service.

4. Disclosing Personal Information

We may disclose your personal information to third parties for business purposes as identified in section 3 of this Notice. We may disclose your personal information to the following categories of third parties, which are further described in section 5 of our Privacy Policy.

  • Business partners and third-party service providers.
  • Public authorities and other organisations.

In the last 12 months, we have disclosed the following categories of personal information:

  • Identifiers.
  • Personal information listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
  • Commercial information.
  • Internet or other network activity information.
  • Geolocation data.

5. Selling and Sharing Personal Information

VOLKA does not sell any personal information to third parties. However, in the last 12 months, we have shared the following categories of personal information with third parties for the purpose of targeted advertising:

  • Identifiers.
  • Commercial information.
  • Internet or other network activity information.
  • Geolocation data.
  • Inferences drawn from any of the above categories of personal information.

6. Data Retention

We will retain your personal information as long as is necessary for the purposes set out in this Notice. We will delete your information you request us to delete your personal information (see section 7 below).

Please note that, even after you have asked us to delete your information, we may retain some of personal information where necessary to enable us to meet our legal obligations, to exercise or defend legal claims, or for other purposes as permissible by law.

7. Your Rights

The CCPA provides consumers with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know

You have the right to request that we disclose to you the following information about our collection and use of your personal information over the past 12 months:

  • The categories of personal information we have collected about you.
  • The specific pieces of information we have collected about you.
  • The categories of sources from which the personal information was collected.
  • The business or commercial purpose for collecting, sharing, or, if applicable, selling that personal information.
  • The categories of third parties to whom we have disclosed your personal information for a business purpose.
  • If we have sold, shared, or disclosed your personal information for a business purpose, the categories of personal information we have sold, shared, or disclosed about you, and for each category of personal information identified, the categories of third parties to whom the personal information was sold, shared, or disclosed.

Right of Access to Personal Information

You have the right to access your personal information by requesting a free copy of your personal information.

Right to Request Deletion of Personal Information

You have the right to request that we delete any personal information we have collected about you, subject to certain exceptions.

Right to Correct

You have the right to request that we correct any inaccurate personal information we hold about you.

Right to Opt Out of the Sharing of Personal Information

You have the right to direct us not to share personal information about you with third parties for targeted advertising. You may exercise your right to opt out of sharing by following the steps described in section 9 of our Privacy Policy (“Opt out of targeted advertising”).

Right to Opt Out of the Sale of Personal Information

You have the right to direct us not to sell personal information about you to third parties. Please note that VOLKA does not sell your personal information.

Right to Limit Use and Disclosure of Sensitive Personal Information

You have the right to direct us to limit the use of any sensitive personal information we hold about you to that use which is necessary to perform our Service and is reasonably expected by an average consumer who uses our Service. Please note that VOLKA does not collect any sensitive personal information about you.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Specifically, we will not:

  • Deny you our Service.
  • Charge you different prices or rates for our Service, including through the use of discounts or other benefits or imposing penalties.
  • Provide you a different level or quality of our Service.
  • Suggest that you may receive a different price or rate for our Service, or a different level or quality of our Service.

How to Exercise Your Rights

To exercise the rights described above, please submit a request by one of the following methods:

When submitting a request, please specify that you submit a “California Rights Request”.

Only you or a person authorised to act on your behalf may make a consumer request related to your personal information. We will need to verify your identity before processing your request. In order to verify your identity, we will either require the submission of the request via our Support directly within the Game or the provision of sufficient information related to your game account. If you designate an authorised agent to make a request on your behalf, we will require the authorised agent to provide proof that they have been authorised by you.

Please note that we are not obligated to provide personal information to a consumer more than twice in a 12-month period.

Response Timing and Format

We will endeavour to respond to a verifiable consumer request within 45 days of its receipt. We will deliver our written response to your email address. For data access requests, we will provide your personal information in an easily understandable, structured, commonly used, and machine-readable format that allows us to transmit the information to another entity at your request without hindrance.

8. Contact Us

If you have any questions regarding this Notice, please contact our Data Protection Officer at privacy@volkagames.com. For general enquiries, you may contact our Support.